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Christopher Alexander, Architect Anyone can manage complexity with patterns • Begin www.patternlanguage.com • Book set, Nature of order Henry Dreyfuss, Industrial designer, 1904-1972 The founder of industrial design — his work has become embedded in American culture • Firm www.hda.net Thomas Green, Cognitive Psychologist Psychology of Programming, Cognitive Dimensions of information artifacts • Home Page Alan Kay, Computer Scientist The best way to predict the future is to invent it • Biography Donald Knuth , Computer Scientist The Art of Computer Programming — Not easy but often rewarding • Home Page Allen Newell, Scientist, 1927-1992 Unified Theories of Cognition ( Book ) — Pioneer on the workings of mind • Biography Donald Norman, Leader in humanizing technology Technology should conform to human needs; science seeks to understand • Home Page Donald Schon, Educator, 1931-1997 Design materials 'talk back' —  To succeed you must converse and reflect • Biography Lucy Suchman, Anthropologist There's more to cognition than forward planning — Action is situated and it unfolds opportunistically • Home Page